Privacy Policy

Welcome

Philadelphia Custom Saunas is a brand operated by Ray Global.

Thank you for visiting Philadelphia Custom Saunas. Your privacy is important to us, and this policy explains how we collect, use, and protect your personal information when you interact with our website or request services. By using our site, you agree to the terms outlined below.

1. Information We Collect

We only collect personal information that you choose to provide. This may include:

Your *name, email address, and phone number** submitted via forms

* Project-related details shared during quote requests or consultations

* Feedback or messages sent via our website or social media

We do not collect financial or sensitive data through this website.

2. How Your Information Is Used

Your information helps us:

* Respond to inquiries and provide personalized quotes

* Schedule consultations or service visits

* Improve our communication and service offerings

Send updates or promotions *only if you opt in**

Philadelphia Custom Saunas will never sell or share your personal information with outside parties. All data is stored securely and used solely for the purposes outlined above.

2a. SMS Communication

Leaving your phone number on one of our forms connects you with our team by call or email — text messages work differently. To receive SMS from Philadelphia Custom Saunas, you need to actively check the optional SMS consent box on our quote or contact form. That single action is what opens the door to texts. If you opt in, messages may relate to your quote, upcoming appointments, or project progress. Your carrier's standard message and data rates may apply and frequency will depend on where things stand with your project. You can stop texts at any time by replying STOP, or reply HELP if you need support. Whether or not you opt into texts has no effect on receiving our services or a quote. Your phone number and consent status are kept private and are never passed to third-party marketers.

3. Consent

By using this website or submitting information, you consent to this privacy policy. If you prefer not to share personal information, we recommend avoiding form submissions or direct contact through the site.

4. Opting Out

You may request to unsubscribe from communications or have your data removed at any time. Simply contact us using the form on our website:

🔗 https://philadelphiacustomsaunas.com/contact

5. Policy Updates

We may occasionally update this privacy policy to reflect new services, legal requirements, or security best practices. All changes will be posted on this page. Continued use of our website after updates indicates your agreement with the revised terms.

6. Contact Us

If you have questions about how we handle your data, or would like to request changes or removal of your information, please contact us directly:

📍 https://philadelphiacustomsaunas.com/contact

📞 (215) 770-7350

Thank you for choosing Philadelphia Custom Saunas. We’re committed to protecting your privacy while helping you create a space for wellness at home or in your business.